Human Resources Manager

Location: Kilkenny

Contract: Full time

Gaeltec Utilities is a market leader within Telecommunications and Energy Networks and one of the leading companies that provide expert services across Ireland.

With currently 250 employees, we have a fantastic opportunity for a Human Resources Manager to join our Senior Leadership Team. Reporting directly to the Managing Director, this role will be based within our head office in Kilkenny.

Overview of role:

The Human Resources Manager will play a pivotal role in supporting the organisation’s change agenda and will be instrumental in consolidating and developing our HR function. This position involves collaborating closely with the Managing Director and other key stakeholders to provide valuable HR expertise and support throughout the change process.

In the initial three months, there will be a requirement for a strong in-person presence in our head office to facilitate these efforts and build credibility in the role. After this phase, the HR Manager will continue to maintain a visible presence in the office to sustain ongoing support for the change agenda and provide essential in-person assistance to the Managing Director and other team members, but there will be the option of more flexibility.

The dynamic nature of the Gaeltec operation along with our vision and mission mean our Human Resources Manager must constantly solve a wide variety of diverse challenges every day. This isn’t a role for containing issues – it’s about fixing them in the most efficient and effective way.  Everyday it’s about working hard and meeting tight deadlines.

Key Responsibilities:

  • Provide HR expertise and guidance to support the organisation’s change agenda and initiatives.
  • Collaborate with the Managing Director and other stakeholders to develop and implement HR strategies aligned with the change objectives.
  • Lead strategic workforce planning, with a focus on resourcing and building our employee value proposition.
  • Lead the development and expansion of HR services to the business, including managing and supporting a dedicated recruitment specialist.
  • Foster a positive employee relations environment and high levels of employee engagement.
  • Facilitate the resolution of employee relations issues in a unionised environment and implement employee engagement action plans aligned with Company values.
  • Collaborate with managers to develop talent and succession management plans and career development initiatives for their teams.
  • Develop a performance management system and implement across the organisation.
  • Drive up line management capability to ensure the transition of day-to-day people management to the line.
  • Offer creative solutions to people issues and challenges as they arise, with resilience and determination to implement solutions.
  • Support recruitment and assessment processes for senior management roles.
  • Develop and implement HR systems and processes to enhance HR operations. At present, the company does not have an in-house HR system.
  • Using MS Excel track, report, and present key HR metrics to measure recruitment, retention, and overall HR performance.
  • Utilise HR data and analytical skills to provide workforce insights and recommendations to the Managing Director.
  • Ensure recordkeeping and data processing procedures comply with GDPR requirements and other relevant employment legislation.
  • Lead HR projects as and when relevant and required.

Essential Skills & Knowledge Requirements:

  • Relevant third-level qualification and membership of the CIPD.
  • Minimum of three years’ relevant experience at a senior level, preferably in a Services business, in a People, Development, or HR function, with demonstrable experience in continuous improvement and leadership.
  • Excellent analytical skills with the ability to identify and analyse problems, propose solutions, and implement best practice tools and techniques.
  • Proficiency in Microsoft Excel for managing HR data and analytics in the absence of a dedicated HR system.
  • Broad and general HR experience across Performance Management, Talent Management & Succession Planning, Culture Development, Recruitment & Selection, Reward & Recognition Management, Employee Engagement, and Employee Relations.
  • Capable of addressing challenges with resilience, drive, ambition, and determination to implement solutions.


  • Communication – managing ambiguity and complexity and being open to creativity in new ideas or initiatives. Encourages ‘across team’ working and respects and involves others in decision making.
  • Execution – can plan, prioritise and deliver results through a strong commitment to making performance improvements and a determination to achieve and to be held accountable for delivering a high level of service.
  • Management – setting direction and communicating clear goals to those involved. Engaging with and facilitating others to work collaboratively to achieve them.
  • Working with others – Demonstrating commitment to working and engaging constructively with internal and external stakeholders. Being able and prepared to adopt a number of ways to gain support and influence.
  • Personal Drive – Demonstrating high integrity in all dealings. Works proactively with enthusiasm and energy. Has a hands-on approach and is prepared to take the lead to get things done.
  • Thrives on the challenge of spearheading HR development in a greenfield environment, demonstrating resilience and determination to overcome potential resistance and successfully establish robust HR practices.

If you are looking for a challenging role where you can support an innovative company’s change agenda and contribute to the HR function’s growth, please apply directly with your CV to:

Gaeltec Utilities are an equal opportunities employer and are committed to creating a diverse working environment.